Privacy Policy

Last updated: December 17, 2025

Big Lou’s Move Crew ("Company," "we," "our," or "us") operates the website https://www.biglousmovecrew.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our Website. This policy is designed to comply with Google Ads requirements and applicable U.S. privacy standards.

1. Business Information

Business Name: Big Lou’s Move Crew
Service Area Address: Cary, IL 60013
Phone: 773‑416‑3922
Email: BigLousMoveCrew@gmail.com

2. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

Name
Phone number
Email address
Moving details or service requests submitted through forms or phone calls

b. Automatically Collected Information When you visit our Website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring URLs

c. Cookies and Tracking Technologies We may use cookies, pixels, and similar technologies to:

Improve website functionality
Understand user behavior
Measure advertising performance (including Google Ads)

You can disable cookies through your browser settings, but some features of the Website may not function properly.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests.
Provide moving and related services.
Communicate with you via phone, email, or text (only regarding services you request).
Improve our Website and services.
Measure and optimize advertising campaigns.
Comply with legal obligations.

4. Advertising & Analytics (Google Ads Compliance)

We may use third‑party services such as Google Ads and Google Analytics. These services may collect information through cookies to:

Show ads relevant to your interests.
Measure ad performance.

Google may use cookies to serve ads based on your visits to this and other websites. You can opt out of personalized advertising by visiting Google’s Ad Settings. We do not knowingly collect sensitive personal data, including financial information or government IDs.

5. Information Sharing

We do not sell or rent your personal information. We may share information only with:

Service providers who help operate our Website or business (e.g., hosting, analytics).
Advertising partners strictly for marketing performance measurement.
Legal authorities when required by law.

6. Data Security

We implement reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.